Enquiry on Results

If you believe there is an error in your score, you can request a rescore.

  • You must request a rescore within six weeks of your test date. You must make the request by 2 pm on the deadline date. If the deadline is a Saturday, Sunday, or holiday, you must make the request by 2 pm on the Friday before the deadline date.

  • Your test can only be rescored once.

  • Fill in the Enquiry on Results Form and submit it to ETC.

  • You may choose one or more parts of the test to be rescored: the fees are the same, $250.

  • Rescoring takes 2 to 21 days, depending on several factors including the number of sections requested for remark.

  • You will receive an EOR letter stating your final result status. You will be required to return your previously issued Test Report Form if your result is changed before a new one can be issued.

  • Your rescore fees will be refunded if an error is confirmed.

  • If you are not satisfied after the EOR process, you may follow the appeals process. Click here for more information. To begin the appeals process, contact us by phone, by email, or in person for more information.

IELTS tests are highly reliable and errors rarely occur.